Have a question, a technical issue, or need help with your account? The MEDUZ team is here to help.
Contact us
For any support request, email us at:
[email protected]
We aim to respond within 48 business hours.
Common topics
- Login issues — Check your internet connection and restart the app. If the problem persists, contact us.
- Subscription management — You can manage your subscription from your App Store (Apple) or Google Play Store settings.
- Account deletion — Go to Settings > Account > Delete my account, or email us at [email protected].
- Report a bug — Describe the issue and attach a screenshot if possible.
- Report content — Use the in-app reporting feature or contact us by email.
Company information
SHADY SQUID INK — SAS
SIRET: 985 117 183 00014
Registered office: Maison des Entreprises, ZAE Les Quatre Moulins, 17190 Saint-Georges-d'Oléron, France
Email: [email protected]